Refund policy

We want you to love your purchase. If you're not fully satisfied, we're happy to help.

30-Day Returns

You may request a return within 30 days of delivery. To be eligible, the item must be unused and in its original packaging, unless it arrived damaged or defective.

How to Start a Return

Contact us using the details on our Contact page with your order number and reason for return. We'll provide instructions for sending the item back.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Damaged or Defective Items

If your order arrives damaged or defective, contact us right away with photos of the issue and we'll arrange a replacement or refund at no extra cost.

Non-Returnable Items

For hygiene reasons, brush heads or accessories that have been used with water or cleaning solution cannot be returned unless defective.

This policy is a general template and does not constitute legal advice. Please review it or have it reviewed by a professional before relying on it.